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but not a
stranger

For inquiries or comments, please contact us through this form.

 
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Shipping Q&A

 
 

Q

DOMESTIC

A

2-4 days  [Free shipping woop!]

Q

EUROPE

A

4-10 days 

Q

INTERNATIONAL

A

10-20 days

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Return Policy

Should the most unlikely event occur that you wish to return an item purchased in our shop, we will happily assist you with a refund.

We have a few easy peasy steps we will ask you to follow in order to make the return happen:

  • From the day you receive your package you have 14 days to return it
  • Please let us know of your return-plotting at: HELLO@SODAFOUNTAIN.DK 
    (We promise not to try and talk you out of it. Scout's honour)
  • Send the package to:
    SODA FOUNTAIN Blågårdsgade 3 st.tv DK-2200 Copenhagen
  • To help track your return package, should it decide upon a detour on the way to us, send it as a trackable package. The package is your responsibility until the handler's minions reach our door.
  • Currently return shipping is at your own expense which we hope to change sometime in the forseeable future when we have built an empire of awesomeness.
  • Should you be so unfortunate to live in an evil reign that adds duties or taxes to web orders, we won't be able to refund that for you. 
  • When we receive the return package and have checked that everything is in mint condition, we will make a refund to the credit/debit card used when placing the order. We will do our very best to make this refund right away, but please allow for a maximum of 7 days to go hastily by, should we be off on our annual wild goose chase or occasional red herring fishing trip.


We hope to see you again soon!

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